What happens when something goes wrong? How do you react to failure online? Did a blog article generate too much controversy? Is a client unhappy with photos of them that you posted publicly? Did you post something in haste on Twitter that was better left unsaid? Much like offline life, it’s not a question of [...]
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Response time? Are we putting out fires? Not necessarily. But your social media response time is something that should be considered as one establishes an online presence. Here’s a rundown of how I am available online and how quickly I respond to various forms of communication: Email: If an email message only requires a quick [...]
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